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The following describes departments within Texas A&M Information Technology that report to the Vice President and Associate Provost for Information Technology. A listing by organizational structure (PDF) also is available.
- Computing and Information Services
Computing & Information Services (CIS) provides core IT infrastructure resources and facilities that support the campus and departments within Texas A&M IT. CIS operates central campus servers that house mission-critical data and services, including email, Internet and network access, campus wireless, websites, data center operations, and administrative and academic systems. CIS provides campus computer labs, 24-hour assistance through Help Desk Central, hardware and software support, custom application development, discounted software for departments and individuals, as well as the university's Supercomputing Facility.
- Educational Broadcast Services
Educational Broadcast Services (EBS) is comprised of KAMU-TV/DT, KAMU-FM, and TTVN. They offer a unique synergy of technology and expertise for wide area networking, interactive communications, public broadcasting and audio/video production that broadens the range of services available to the university community. KAMU provides public radio and television broadcasting services to Bryan/College Station and surrounding areas.
TTVN is the wide area data and interactive communications network for The Texas A&M University System, which provides enterprise-level high-speed data networking services to the 10 A&M System university campuses, the Health Science Center, and the seven research and service agencies. TTVN also provides interactive videoconferences with any site worldwide, TTVN WebMeeting webconferences, and live and archived Windows Media streaming audio and video webcasts.
- Enterprise Information Systems
Enterprise Information Systems (EIS) is responsible for the implementation and maintenance of new mission-critical, enterprise-wide information systems at Texas A&M. Compass, the web-based student information system, has been implemented at the College Station, Galveston and Qatar campuses. EIS also is responsible for Howdy, a comprehensive web portal, which serves as the "front door" to Compass and connects students, applicants, faculty, staff, former students and parents/guardians to web-based services at Texas A&M.
- Instructional Media Services
Instructional Media Services (IMS) provides and supports multimedia equipment and technology tools that enhance and improve the quality of classroom instruction. IMS maintains multimedia/computing equipment in technology-enhanced Smart classrooms across campus. These automated systems allow instructors to use one interface to easily control classroom equipment including the data projector, screen, computer and optional equipment, such as a Smart Sympodium or document camera. IMS personnel also deliver and set up equipment for classes or other functions in rooms without permanent equipment.
- Instructional Technology Services
Instructional Technology Services (ITS) fosters effective use of technology in teaching and learning. ITS maintains, administers, and develops university-wide systems, services, and training to support the university's online learning infrastructure. They manage and support eLearning (Blackboard Vista), the university's centralized learning management system, and are coordinating a project to transition to eCampus (Blackboard Learn). ITS provides professional development opportunities and empowers instructors to use best practices in higher education to enhance student learning through technology. They offer workshops, in-person training, course design consultations and online resources for instructors to complement various learning styles and promote effective course design.
- Networking and Information Security
Networking and Information Security (NIS) maintains and supports the campus and community network backbone and provides network connections. They are responsible for Internet connectivity, campus wireless service and remote office services. NIS is in charge of the information security program that maintains and enhances the overall security posture of the university. Their responsibilities includes campus firewall maintenance, incident response and investigation, firewall and sensor configuration, and providing information and notification on viruses, attacks and vulnerabilities. NIS initiates and applies IT policies and procedures, as well as develops and administers information security awareness training for all faculty, students and staff.
Telecommunications provides fast, reliable and cost-effective telecommunications services. They offer voice services to all A&M System offices in College Station and other offices in Texas and international locations, as well as all network service contracts for A&M System member locations. They support security and surveillance systems on campus, as well as manage the university's two-way radio systems. Telecommunications also manages the Emergency Alert System, a component of the university's Code Maroon system that provides the ability to rapidly distribute emergency information to the campus.